Focus insurance
About Focus
Focus is highly respected throughout the insurance industry. We operate a limited agency base and are a founding member of the Managing General Agents Association (MGAA).
Focus insurance
Focus is highly respected throughout the insurance industry. We operate a limited agency base and are a founding member of the Managing General Agents Association (MGAA).
Our History
Based in Wokingham, Focus has been an established MGA for over 25 years. We started life as underwriters of construction products and are now specialists in this field. Over the years, we have vastly expanded our range of construction products whilst also developing our offering in the commercial and professional sectors. We are proud to provide our Brokers with a well-rounded range of products with wide policy wordings at competitive premiums.
We have worked with many of our insurer partners for several years – each has been selected with great care to ensure that our products are of the highest quality. In addition, the relationships we have forged with other leading insurers enable us to provide quotations on a prior submit basis for more complex risks.
Providing an excellent level of service is our priority, so each of our Brokers has a named Dedicated Underwriter whom they can contact at any time. Our Underwriters go above and beyond to meet the needs of our Brokers; they regularly write and bind cases on the same day as request. All our Underwriters are highly knowledgeable – they each hold, or are working towards, industry qualifications and continue to develop their skills through our training programme.
If you are interested in working with Focus, please call our Broker Development Manager, Liam Paul, onĀ 0345 345 0093Ā or email him atĀ liam.paul@focus-insurance.com.
1. People & Partnerships First
We build trusted, long-term relationships with our people, brokers and carrier partners – grounded in respect, transparency and shared success.
2. Service Excellence
We deliver responsive, accountable and solution-driven service – consistently exceeding expectations.
3. Technical Expertise
We underwrite what we understand, combining deep sector knowledge with disciplined risk selection and informed decision-making.
4. Integrity & Accountability
We act with honesty, fairness and professionalism – taking ownership of our decisions and honouring our commitments.
5. Quality & Sustainable Growth
We pursue continuous improvement, innovation and robust governance to achieve long-term, profitable growth
Ā£18m+
GWP
4000+
Policies
3000+
Clients
650
Active Broker Accounts
We are part of the JMG Group, a fully independent local insurance brokerage established in 1932. JMG is among the UKās Top 30 insurance brokers, and helps large corporate businesses, SMEs and private clients to manage their risk.
Management Team
Jake Fox
Managing Director
Jake joined JMG from a global broker in 2015, initially to run our Professional Risks division. Following our management buyout in 2020 he took on responsibility for managing the JM Glendinning Group businesses and in 2025 he became CEO of our MGA, Speciality and Wholesale division. Jake supports the Focus management team as part of his wider group responsibilities.
E: jake.fox@jmginsurance.co.ukĀ
Ā
Toby Catlin
Director
I joined Focus in 2004, with over 29 yearsā experience in Management, Underwriting and Development roles. I previously worked for GRE, AXA and Norwich Union.
In the role of Director, I oversee the daily running of Focus, from Compliance through to Underwriting through to claims. I specialise in developing new and existing carrier relationships for the company.
My interests outside of work are running and watching sport, in particular cricket, football, and horseracing. I also enjoy the odd game of golf!
T: 0345 345 4511
E: toby.catlin@focus-insurance.com
Alex Nicholls
Underwriting Manager
Having joined Focus in 2007,I very much feel like part of the furniture! I enjoy working with an enthusiastic team that want to develop and provide the best service possible to their broker partners. Service is key to any MGA and I will always do whatever possible to ensure our high service standards are maintained.
Outside of work, I enjoy watching football (Arsenal in particular!),dog walking and as a busy Dad of four spending time with the family.
T: 0345 345 0091
E: alex.nicholls@focus-insurance.com
Liam Paul
Broker Development Manager
I joined Focus in 2023, but have worked in the industry for 9 years.
I like to build effective, long-lasting relationships and ensure the customer is in the forefront of everything we do. In my role, I always work hard to get the best resolution for all parties where I can.
Outside of work I am a keen sports fan, in particular football, darts and horse racing.
Ā
T:0345 345 0093
E: liam.paul@focus-insurance.com
Trading Team
Emma Thomas
Senior Development Underwriter
I joined Focus in April 2016. I have worked in several positions within Focus. I started off in an administrative role in Sales Support before moving on to become a Trainee Underwriter, Development Underwriter and now a Senior Development Underwriter. I pro-actively engage with my panel of brokers to enhance relationships and business opportunities. I am also a referral point within the team and liaise with management to maintain high standards within the business.
T: 0345 345 0089
E: emma.thomas@focus-insurance.com
Kieren Ayres
Development Underwriter
I joined Focus in 2021 after being made redundant from Allianz after 31 years of service. I have had various roles in underwriting in this time but am now specialising in construction risks. Both my husband and eldest son work in the construction sector so I have a little insider knowledge.
In my free time, I am enjoying being a grandparent to my grandson who was born this year.
T: 0345 345 0082
E: kieren.ayres@focus-insurance.com
Tiernan Murphy
Senior Development Underwriter
I joined Focus in September 2024.Ā Over my 20-year career, I have worked in a variety of roles across the insurance industry, from broking to underwriting, including a three-year hiatus doing due diligence in M&A insurance.Ā I have spent the majority of my career as an underwriter, supporting and developing broker accounts.
During my time in insurance, Iāve found the key to building long-standing, successful relationships has been to provide a quality service that finds solutions to the risk and insurance challenges that both brokers and clients face.
Outside of work, I enjoy spending time with my wife and twin daughters.Ā I love my sport, especially football, cricket and (when Iām not on my bike) cycling⦠the Tour de France is the highlight of my year!
T: 0345 345 0073 E: tiernan.murphy@focus-insurance.com
Louis Garland
Development Underwriter
I began working in insurance when I joined Focus in 2022.
I work to look after my brokers, handling any new business, renewals, and mid-term adjustments. I always aim to provide a great service.
Outside of work Iām a fan of live music and pub quizzes.
T: 0345 345 0079
E: louis.garland@focus-insurance.com
Maxine Jones
Development Underwriter
I have been in the Insurance industry for nearly 40 years – 19 of those have been with Focus.
Over the years, I have established long term relationships while underwriting and looking after my panels of brokers. My job also involves training new starters, and underwriting audits.
Outside of the office I enjoy running, travelling, watching football, spending time with my family, and helping at my local sports and social club.
T: 0345 345 0074
E: maxine.jones@focus-insurance.com
Will Dayus
Development Underwriter
I joined Focus May 2021, and have now worked in the insurance industry for 8 years.
I am part of the Product Development Team, and specialise in Liability and Contractors All Risks for the construction industry.
In my spare time, I enjoy going bouldering and playing golf.
T: 0345 345 0084
E: will.dayus@focus-insurance.com
Fiona Wheeler
Development Underwriter
I joined Focus in August 2010. When I started at Focus, I was responsible for the administration team. I have since moved on to Development Underwriting and now look after a panel of around 60 brokers with a total of £2m GWP. I have also passed my Cert CII and Dip CII whilst at Focus.
I volunteer every Sunday morning at my local animal rescue centre, which I love. I also enjoy going to the gym 2-3 times a week.
T: 0345 345 0083
E: fiona.wheeler@focus-insurance.com
Jackson Gratton
Trainee Underwriter
I joined Focus in May 2023 and started working in the industry in 2018.
In my role at Focus, I manage a panel of brokers for new business and renewals, organise meetings with my brokers and log the new business enquiries. I am currently working towards my Cert.
My interests outside of work are football, golf, and snowboarding.
T: 0345 345 0072
E: jackson.gratton@focus-insurance.com
Jamie Walford
Trainee Underwriter
As a recent addition to the team, my role as a trainee underwriter involves immersing myself in the fundamentals of underwriting practices. While I am still in the early stages of my training, Iām eager to absorb as much knowledge as possible and contribute to the success of our firm.
T: 0345 345 0078
E: jamie.walford@focus-insurance.com
Quality Control
Andrew Bickle
Principal Underwriter
Iāve been at Focus since 2009. I am involved in the development and management of new and existing products, and the auditing of underwriters. I am also a technical referral point and liaise with IT to ensure our in-house computer system remains effective.
When Iām not providing a taxi service to my two kids, I enjoy the stress of supporting Reading FC, the disappointment of following Washington Commanders in the NFL and the pain of running.
T: 0345 345 4611
E: andrew.bickle@focus-insurance.com
We have been underwriting for Brokers across the UK for over 20 years.
As a Managing General Agent (MGA), Focus is highly respected by our partner Brokers, partner insurers and the wider insurance market. Delivering a professional, efficient, and friendly service is at the heart of what we do. As such, we are committed to attracting, developing, and retaining the very best talent in the industry.
Focus is dedicated to giving every team member the opportunity to reach their full potential. We hold regular staff training sessions and are proud to boast that all our Underwriters are qualified, or will be within 12 months of joining us, to at least Cert CII level, with assistance provided to help them progress towards DIP and ACII qualifications.
We maintain a supportive, performance- and development-focused work culture which, in turn, leads to a high level of staff satisfaction and retention. However, from time to time, we do have vacancies for trainees and qualified staff.Ā If you are looking to progress your career as an Underwriter, we would be delighted to hear from you.
To discuss current opportunities please contact our General Manager, Toby Catlin, on 0345 345 4511, or email toby.catlin@focus-insurance.com.