11 October 2022
Focus: Where Service Comes First

It’s safe to say that it hasn’t been an easy few years for the insurance industry. A global pandemic, rising claims, a hardening market and the struggle to adapt to all these rapidly shifting elements have all contributed to the difficulties many insurance providers have faced.

Here at Focus, we’ve worked hard to grow our offering and service levels in line with a changing industry. From new capacity and competitive policy wordings to a speedy service delivered by your own Dedicated Underwriter, we want you to know that you’re in safe hands.

Quote, bind, issue

One of the benefits of working with Focus is our expansive Delegated Authority product portfolio, which allows us to quote, bind and issue policy documentation all on the same day in the majority of cases. Your clients won’t be complaining about long waits and missed deadlines with Focus.

A wealth of expertise

We’ve been working with brokers just like you for over 25 years and are committed to growing our expertise every day with a comprehensive professional development programme. All of our Underwriters are CII qualified so that you can be sure you’re getting a service based on high levels of industry knowledge and expertise.

People, not numbers

We value the unique relationships we enjoy with our brokers. We really consider you to be our friends and partners, an attitude which is facilitated by our Dedicated Underwriter system. Rather than calling a central line and explaining yourself again (and again…) to a different person each time, we match you up with an Underwriter who will get to know you and your business inside out.

Here for a chat – whenever you need us

Whether you’d like to enquire about one of our facilities, get a quote or simply have a Teams catchup over a cuppa, we’re always here to talk. We like to think our service is second to none – so let us prove it to you!